This shipping policy applies to Vimella, the storefront of ORASNOW LTD (Company No. 17555730). Our registered office is 191 Baring Road, London SE12 0LD, England.
Where we ship from and where we ship to
We make and ship orders from London, United Kingdom. We currently ship to the United States only. The shipping zone named “United States” is delivery to the United States from this United Kingdom origin — it is not domestic US fulfillment.
Processing time
Every dish is made to order. Processing takes 2–3 business days before dispatch. This is not a one-business-day production time.
Transit time
After dispatch, delivery to the United States typically takes 5–8 business days. From the order date, typical receipt in the United States is about 7–11 business days. These are typical ranges, not guaranteed delivery dates.
Rates
Shipping to the United States is free on all orders. At checkout the rate is named Free Standard Shipping (5–8 business days). We do not offer a paid or faster shipping option.
Questions
Email contact@vimella.shop or call +1 208-305-7382.